SHIPPING

ORDER PROCESSING TIMES

Orders typically take 1-3 business days to process before they are shipped, if the items are available and not on pre-order (holidays & weekends are excluded. Please keep this in mind before ordering. 

DOMESTIC SHIPPING all domestic orders are shipped via usps.

Orders typically take 2-4 business days to arrive- inclement weather, distance from sender, or a variety of other unforeseen circumstances may make this time longer. Once you have your tracking please contact usps with any issues with delivery times.

If you suspect your item has been misdelivered or lost- please put in a claim with usps before sending an email to info@shophautehues.com . We cannot assist with lost or delayed packages without a claim number.

INTERNATIONAL SHIPPING

International orders are sent out via usps and/or dhl. Shipping times depend on final destination country.

We try our best to make sure duties on our products remain low- but if you are an international buyer, some duties may apply.

PRE- ORDERS

Each pre-order item has a different delivery date. Please make sure you thoroughly read the product description, before placing the order.

Orders will start processing on date advertised on the site- haute hues reserves the right to change release dates with proper notification to customer. Orders can take up to 3 business days to process starting on the release date, or the first business day after the release date if date advertised is a holiday, weekend, etc.

Pre-ordered items will be sent using normal shipping rates.